There is a new version of the Eligence Junior platform. What do I do?
When there is a new version, no further processing is required since Eligence as a web platform is automatically updated through the browser. In order to access all the new functions immediately, it would of course help to clear the cache of your device. What is the cache? Your cache is a temporary storage space […]
What are the technical requirements to connect to the Eligence Junior platform?
In order to connect to the Eligence platform and get the best possible experience, you will need: To ensure you have the best experience with Eligence, your device needs to meet certain specifications. Below, we’ve outlined the requirements for devices, operating systems, internet connections, and more. Device Compatibility Eligence is designed to perform seamlessly on desktops […]
How can I help a Kid or Parent/Guardian who has forgotten their unique password?
When a kid, parent/guardian have forgotten their password, they can be guided according to how they register. There are two ways to register, either by sending an email or by creating a one-time password. If the account was created by sending an email to the email address, the parent/guardian can easily request a new password […]
Adding a Tutor as an Administrator
An Organization Administrator can invite to add a Tutor to an organization by selecting the Tutors field from the main menu on the left. They then select the top right Add Tutor field, fill in the tutor’s e-mail, the suggested language and finally Submit. The Tutor will receive the invitation in the email automatically sent […]